Remotec

Click on the category to browse FAQs.

AIOKB (5)

AIOKB bluetooth keyboard

Can I use the AIOKB bluetooth keyboard without a Wi-Fi connection?

Do I have to pay separately for the AIOKB app?

How does the AIOKB bluetooth keyboard work?

How many devices can the AIOKB bluetooth keyboard control?

What is the AIOKB app?
Conexum (24)

Universal Remote

Am I limited to the control of audio/visual devices only?

Can I control the devices when I am not at home?

Can I use the Smart URC-11 without a Wi-Fi connection?

Do I have to pay separately for the Conexum app?

Do I need to have my Bluetooth turned on at all times while using the Smart URC-11?
REMODO (11)

REMODO X and REMODO VC

Can the REMODO X / REMODO VC control multiple applications at one time?

Do I need to reprogram the REMODO X / REMODO VC when I replace the batteries?

How many keys can be programmed into REMODO VC?

How many keys can be programmed into REMODO X?

How to switch into “Operation Mode”?
RemoteBLE Cloud API (8)

Cloud IR code library API

How does the Remoteble Cloud API work?

What are the differences between GetCodeListBrand_full (C.5) and GetCodeListBrand_quick (C.6)?

What are the differences between GetSupportedKey (C.7) and GetMasterKey (C.8)?

What is a pa_key?

What is a PnpID?
RT-series Chipsets (36)

Function call

After the RT400 IC or cloud library licensing is paid, what guarantees are there to maintain the service and to protect customers or users from the discontinue of the service – in case of Remotec closing down or other unforeseeable circumstances?

Are there any devices or regions that are not supported?

Are there any examples or sample scripts that can be provided to speed up the development process?

Are there any other additional costs apart from the RT400 IC and code library licensing unit costs?

Can your databases be implemented into our system? What limitations are there?
SmartAirCon (42)

Smart climate control solution

Can I change the display language of the SmartAirCon App ?

Can SmartAirCon control my home air-conditioners and fans ?

Does IR Motedem need updating?

Does SmartAirCon App cost extra money?

Does the host (old smart phone / tablet) connected to SmartAirCon need to be open all the time? Will the screen be too bright during night and affect users’ sleeping?
Z-Wave (29)

Function call

Can I buy Z-Wave devices from online stores? What are the links?

Can I include all Z-Wave devices from the network by ZRC-100 and no need to click the PROG button for each device?

Can I use 2 or more ZRC-100 controllers in my house at one time?

Can I use 2 or more ZXT-120 in my house? What is the max. units if yes?

Can I use 2 or more ZXT‐310 in my house? What is the max. units if yes?

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