Frequently Asked Questions

Why the operation page of my SmartAirCon App become gray?
Last Updated 6 months ago

Key words: operation page, gray, connect

For Home Control, the smartphone/tablet will act as a host and connect with the IR Motedem through Blutooth.
Gray indicates smartphone/tablet (host) ’s bluetooth is not yet connected to the IR Motedem.
In normal condition, it will turn blue within 1 to 3 seconds,which represents successful connection with IR Motedem.

As for Remote Control , the operation page of SmartAirCon App of the smartphone (client) is always gray and would not affect the functionality.



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