Frequently Asked Question
Keeping failed to pairing with the Smart URC-11
Last Updated 3 years ago
Please follow the below steps before start the scanning again in Conexum app.
iOS user
1) Go to [Setting] -> [Bluetooth]
2) Check the list of "MY DEVICES"
3) If you found the device name as "Conexum_XXXXX_XX", please click the the info icon on right of that row.
4) Click "Forget This Device"
5) Back to Conexum app to try scanning once again.
Demo videos:
iOS user
1) Go to [Setting] -> [Bluetooth]
2) Check the list of "MY DEVICES"
3) If you found the device name as "Conexum_XXXXX_XX", please click the the info icon on right of that row.
4) Click "Forget This Device"
5) Back to Conexum app to try scanning once again.
Demo videos: